The process of planning, organizing, leading & controlling the financial, human and material resources to enhance its effectiveness is referring as management.
The strategy of the organization is established by the managers in the planning. In other words, how effective to apportion and employ resources to accomplish organizational objectives.
During planning, there is high portion of risk & uncertainty that surround the decisions of managers. The quality of decision making is improved which lower risk and increase success by an understanding of organizational behavior.
Manager build a structure of relationships that direct how members of an organization work together to accomplish organizational objectives, in organizing.
See Also: What is Organizational Behavior
On the basis of tasks performed, organizing includes grouping workers into teams, departments & groups.
Organizational behavior gives guidelines on how to organize workers to make the effective utilization of their capabilities and increase coordination & communication.
Employees are encourage by managers to do a better job in case of leading and managers further coordinate groups & individuals so that all organizational members are working towards organizational objectives.
The major concern of organizational behavior is to examine various leadership methods and how to match leadership styles to the features of the organization.
The individual, group and organizational performance is monitored and evaluated by the managers in order to see whether the organizational objectives are being accomplished, in case of controlling.
Managers are allowed to understand & accurately diagnose work situations through the knowledge of organizational behavior along with pinpointing the requirement for corrective action or strive to maintain & improve the performance. Poor performance may be caused by several processes at the individual or group levels.
Functions of Management in Organizational Behavior
The amount of resources, like raw materials or people, required to generate a quantity of goods or services is reduced in order to increase organizational efficiency.
The skills & abilities of the workforce is tried to utilize and increase in a better way by the organizations.
Because good-trained employees create good utilization of technology, so the global competitive challenge facing organizations is to invest in the skills of employees.
New ways are find out to increase efficiency by putting global pressure on the organizations. The quality of goods & services provided by organizations should be also enhanced by organizations due to pressure exerted by increased competition.
Total Quality Management (TQM) is one technique that is borrowed from Japanese which is considered as one approach to increase quality.
The behaviors in the organization are managed by a whole new philosophy called TQM. TQM involves components like providing employees the responsibility for finding ways to improve quality and finding ways to do their jobs more efficiently.
Roles of Management in Organizational Behavior
A number of roles in the organizations are assumed by managers while performing four functions.
Because of the position a person holds in an organization or group, a role is a set of tasks or behaviors a person is expected to perform.
The ten roles can be categorized as being mainly concerned with the transfer of information, interpersonal relationships and decision making.
Interpersonal Roles
Following are the interpersonal roles that are performed by managers.
Leadership: Hire, motivate, train & discipline workers.
Figurehead: Tasks that are symbolic in nature and are ceremonial.
Liaison: contact outsiders who give information to the managers. These may be groups or individuals outside or inside the organizations.
Informational Roles
Following are the informational roles that are done by the managers.
Monitor: Gather information from institutions and organizations outside their own.
Disseminator: A passage to transmit information to the organizational members.
Spokesperson: the organization is represented to the outsiders.
Decisional Roles
There are important decisional roles performed by managers which are as follow.
Entrepreneur: New projects will be initiated & overseen by managers that will improve their organization’s performance.
Disturbance Handlers: Take corrective steps in response to unanticipated issues.
Resource Allocator: Responsible for apportioning physical, human & monetary resources.
Negotiator: Discuss problems and bargain with other units to get benefits for their own unit.
Skills of Management of Organizational Behavior
Management skills can be improved by managers by using their understanding of organizational behavior.
The ability to move in a way that permits an individual to perform highly in his or her role is called skill. Three essential management skills are identified by Robert Katz, which are as follow.
Technical Skills
The ability to holds specialized expertise or knowledge. Some specialized expertise is needed in all types of jobs and technical skills are building by many people on the jobs.
Human Skills
Human skills are described by the ability to work with, motivate & understand other people both in groups & individually. Many people are interpersonally incompetent but technically proficient.
Conceptual Skills
The mental ability to diagnose & analyze complicated situations. For example, decision making needs managers to point out issues, identify alternatives that can rectify them, measure those alternatives and choose the effective one.
