In business transactions, agents play an important role in representing principals and dealing with third parties. The relationship between a principal and an agent is governed by specific rights and duties that ensure fairness, accountability, and smooth operations. Understanding these rights and duties is essential for maintaining trust and efficiency in business dealings.
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ToggleDefinition of Agent
According to Section 182, an agent is a person employed to perform an act for another or to represent another in dealings with third parties. In simple terms, an agent acts on behalf of the principal in business matters and creates a legal relationship between the principal and third parties.
Rights of Agent
An agent is entitled to certain rights against the principal to ensure fair treatment and proper compensation for services rendered.
1. Right to Retain Money
An agent has the right to retain money received on behalf of the principal to recover any advances made, expenses incurred, or remuneration due for services provided. This right ensures that the agent is not personally burdened with costs related to the agency. (Sec. 217)
2. Right of Remuneration
An agent is entitled to receive remuneration after completing the assigned work, unless there is a contract stating otherwise. However, if the agent is guilty of misconduct in any part of the business, they are not entitled to payment for that portion. (Sec. 220)
3. Right of Lien
An agent has the right to retain goods, documents, or other property belonging to the principal until all dues, including commission and expenses, are paid. This right acts as security for the agent. (Sec. 221)
4. Right to Indemnity
The principal is legally bound to indemnify the agent against the consequences of all lawful acts performed within the scope of authority. This protects the agent from losses incurred while acting on behalf of the principal. (Sec. 222)
5. Right of Compensation for Lawful Acts
An agent is entitled to compensation for actions performed in good faith, even if those actions unintentionally cause harm to a third party. This ensures that agents are protected when acting honestly within their authority. (Sec. 223)
6. Right of Compensation for Principal’s Neglect
If an agent suffers any loss or injury due to the principal’s negligence or lack of skill, the principal must compensate the agent. This ensures accountability on the part of the principal.
Duties of Agents
Along with rights, agents also have several duties that they must fulfill to maintain trust and responsibility in the agency relationship.
1. Duty to Conduct Business Properly
An agent must conduct the principal’s business according to the instructions given. If no instructions are provided, the agent should follow the usual practices of similar businesses in that location. (Sec. 211)
2. Duty of Skill and Diligence
The agent is required to perform duties with reasonable care, skill, and diligence expected from a person in a similar profession. If the agent lacks necessary skills and the principal is unaware, the agent may be held responsible. (Sec. 212)
3. Duty to Maintain Accounts
An agent must maintain accurate records and provide proper accounts to the principal whenever requested. This ensures transparency in financial matters. (Sec. 213)
4. Duty to Communicate
In situations of difficulty, the agent must make reasonable efforts to communicate with the principal and seek instructions. This helps avoid misunderstandings and incorrect decisions. (Sec. 214)
5. Duty Not to Deal on Own Account
An agent must not engage in business related to the agency for personal benefit without the principal’s consent. If the agent does so and conceals important facts or acts dishonestly, the principal has the right to cancel the transaction.
6. Duty to Return Profits
If an agent earns any profit from the agency business without the principal’s knowledge, the agent is bound to return those profits to the principal. This ensures loyalty and prevents misuse of authority.
7. Duty to Pay All Sums
An agent must pay all sums received on behalf of the principal after deducting lawful expenses and remuneration. (Sec. 218)
For example, if a driver uses the principal’s vehicle to earn additional income without permission, that income must be handed over to the principal.
8. Duty to Avoid Misconduct
An agent must not engage in misconduct. If misconduct occurs, the agent loses the right to remuneration for that part of the business. (Sec. 220)
9. Duty to Protect Principal’s Interest
If the agency ends due to the death or insanity of the principal, the agent must take reasonable steps to protect the interests of the principal’s legal representatives.
10. Duty to Obey Lawful Instructions
An agent is required to follow all lawful instructions given by the principal in relation to the business of the agency. Failure to do so may result in liability.
Conclusion
The relationship between a principal and an agent is based on trust, responsibility, and legal obligations. While agents are given certain rights to protect their interests, they are also bound by duties that ensure honesty and accountability. A clear understanding of these rights and duties helps maintain smooth business operations and prevents conflicts between the parties involved.

